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Caller ID variation - Printable Version

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Caller ID variation - Darren.Jordaan - 08-14-2013 03:41 AM

We have some T22P model phones which have been upgraded to software version 7.70.0.140 and despite them having the exact same configuration settings, some of the phones show the dialed number onscreen for outbound calls while other phones show "anonymous". On the problematic phones I've tried changing the Caller ID header field in the web management interface to all of the options, with no change to the result.
Any ideas?

I just noticed that the phones on which the caller ID is displayed properly are Hardware version 5.0.0.55 whereas the ones where it does not work properly are Hardware version 5.0.0.60. Any one else have this issue with this Hardware version on a T22P?


RE: Caller ID variation - Yealink Support - 08-16-2013 02:30 PM

Hi Darren,
Sorry for the delay, our support.usa@yealink.com is dealing with this issue with you, please check.
Thanks.