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I can't hear any audio for about the first second - Printable Version

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RE: I can't hear any audio for about the frist second - griese - 12-05-2013 05:39 PM

Hi
Sorry for the delay, the Problem stay, it looks like better with the
Firmware,but not good, i think you are on the right way, to resolve the
problem.
What do you need of Files/Info analysis the Problem
thanks a lot for your help
christian


RE: I can't hear any audio for about the frist second - Yealink Support - 12-09-2013 10:59 AM

Hi griese,

Do you mean you still have one second pause in a call runing 2.61.0.160? Can you supply me new Syslog level 6, config.bin and pcap?


RE: I can't hear any audio for about the frist second - griese - 12-10-2013 11:30 PM

(12-09-2013 10:59 AM)Yealink Support Wrote:  Hi griese,

Do you mean you still have one second pause in a call runing 2.61.0.160? Can you supply me new Syslog level 6, config.bin and pcap?

Hi
there are the log´s.
In this log we have the problem with the audio problem for the first second
2.61.0.160_15-42-2.pcap
----------------------
This log was the second call without the problem in the first second
~ 30 sec later then the first call
2.61.0.160_15-42-59.pcap

Info:
we have check when the second call is over a 1 min. later we have
the problem with the audio for the first second

Thanks
Christian


RE: I can't hear any audio for about the frist second - Yealink Support - 12-11-2013 05:31 PM

Hi griese,

Thanks for your information. I have submitted them to our R&D. Hope they will figure it out.


RE: I can't hear any audio for about the frist second - griese - 01-07-2014 09:10 PM

Hi
are there news about the problem ?
thanks
christian


RE: I can't hear any audio for about the frist second - deutschnaftyula - 01-08-2014 06:30 AM

i have the same issue, i sold already about 1000 yealink phones, and all of them have the same problem. this test was done on a T28 with FW 2.61.0.154 and its a freeswitch system.
here you have the file attached.


RE: I can't hear any audio for about the frist second - Yealink Support - 01-08-2014 11:19 AM

Hi deutschnaftyula,

Do you buy phones from voore or NetxUSA? Can you ask help for your distributor? They have higher priority than the forum.
They have used version 71 which is x.71.0.151.


RE: I can't hear any audio for about the frist second - griese - 01-23-2014 05:48 PM

Hi
are there news about the problem ?
thanks
christian


RE: I can't hear any audio for about the frist second - griese - 02-19-2014 10:31 PM

Are there news
we have always the problem !!!


RE: I can't hear any audio for about the frist second - Yealink Support - 02-20-2014 04:08 PM

Hi griese,

Sorry for the inconvenience. I will push our researchers with this issue again.