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T20P voice quality - Printable Version

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T20P voice quality - aleca - 07-05-2013 09:41 PM

Hi Guy's (T20P Yealink)

Can you perhaps help. When I phone the switchboard the voice clarity is fine but as soon as I get transferred to an ext then the voice quality is distorted. A delay on the conversation on a few seconds almost as if i'm speaking in slow mo.

Any advice?

RE: T20P voice quality - Yealink Support - 07-08-2013 10:29 AM

Hi Aleca,
1. What's the firmware of your T20P? Please upgrade to latest firmware and check again:
2. What's the PBX and version are you using?
3. Do you mean A talk with B, A press Transfer+C number+OK, then A can talk with C, but the voice between A and C have some delay, A hear C'voice delay? Or C hear A's voice delay?