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+--- Forum: Phone specific topic (/forumdisplay.php?fid=12)
+---- Forum: T2xP Series (/forumdisplay.php?fid=21)
+---- Thread: T20P voice quality (/showthread.php?tid=606)
T20P voice quality - aleca - 07-05-2013 09:41 PM
Hi Guy's (T20P Yealink)
Can you perhaps help. When I phone the switchboard the voice clarity is fine but as soon as I get transferred to an ext then the voice quality is distorted. A delay on the conversation on a few seconds almost as if i'm speaking in slow mo.
Any advice?
RE: T20P voice quality - Yealink Support - 07-08-2013 10:29 AM
Hi Aleca,
1. What's the firmware of your T20P? Please upgrade to latest firmware and check again:
http://www.yealink.com/Upload/firmware/T2X/9.70.0.140.zip
2. What's the PBX and version are you using?
3. Do you mean A talk with B, A press Transfer+C number+OK, then A can talk with C, but the voice between A and C have some delay, A hear C'voice delay? Or C hear A's voice delay?
Thanks.