+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: Dect Phone Series (/forumdisplay.php?fid=6)
+--- Forum: W52P (Wireless) (/forumdisplay.php?fid=23)
+--- Thread: Searching for Base (/showthread.php?tid=594)
RE: Searching for Base - James_Yealink - 01-12-2015 10:50 AM
Hi,
Please get it by this link:
26.73.0.12
Regards,
James
RE: Searching for Base - millennium - 01-12-2015 03:29 PM
Many thanks James...just downloaded and updated the handsets to firmware 26.73.0.12. And just to be clear, the base station firmware is 25.73.0.25.
Will let you know if we see improvement. Thanks again.
RE: Searching for Base - aparanoidbw - 01-21-2015 11:10 PM
Sorry I've been a bad forum user. Back when I posted my troubles, an admin sent me a link for the firmware updates. This has appeared to fix the de-synching from base. I've got a system with 4 WEP-DECT wireless phones on one base, and 6 other IP phones. They have all been able to call each other fine since the firmware update. None of my users have reported any troubles yet. Previously the cordless phones would just kinda go offline for at random for random durations.
RE: Searching for Base - gembel - 01-26-2015 10:21 AM
I am also having the same issue, 80 cordless W52H units Searching for base, im so disappointment.
RE: Searching for Base - James_Yealink - 01-26-2015 10:29 AM
Hi Gembel,
What's your handset firmware? Is it 26.73.0.12? If not please upgrade to it.
ftp://yealinkftp:yealinkftp@ftp.yealink.com/firmware/W52P/26.73.0.12.rom
Regards,
James
RE: Searching for Base - gembel - 01-26-2015 11:00 AM
Hi James,
Handset fw is 26.40.0.15.
Ok i will try to update, and i hope solved this issue .
Thanks.
(01-26-2015 10:29 AM)Yealink_James Wrote: Hi Gembel,
What's your handset firmware? Is it 26.73.0.12? If not please upgrade to it.
ftp://yealinkftp:yealinkftp@ftp.yealink.com/firmware/W52P/26.73.0.12.rom
Regards,
James
RE: Searching for Base - allan_jaffe - 03-25-2015 12:37 AM
I have had this problem constantly on my newly installed (Feb. 2015) VoIP system, with two different providers - Voice Carrier and Ring Central.
When I clicked on your link, it doesn't connect. (correction 11 am Pacific time - I was able to connect and download 26.73.0.12.rom - I'll try it).
When I go to Yealink's support website, it only lists Firmware 26.73.0.11.
My handsets are currently on 26.73.0.10 - will the upgrade really solve the problem? And is 26.73.0.12 available if that is what's needed?
Base firmware is 25.50.0.20
Thank you,
Allan Jaffe
(01-26-2015 10:29 AM)Yealink_James Wrote: Hi Gembel,
What's your handset firmware? Is it 26.73.0.12? If not please upgrade to it.
ftp://yealinkftp:yealinkftp@ftp.yealink.com/firmware/W52P/26.73.0.12.rom
Regards,
James
RE: Searching for Base - James_Yealink - 03-25-2015 05:49 AM
Hi Allan,
Yes, please test 26.73.0.12 firmware. According to our test and user's feedback this firmware behave more stablly.
Regards,
James
RE: Searching for Base - allan_jaffe - 03-28-2015 12:24 AM
James -
Thank you for your help. The upgraded firmware has resolved most, but not all of the issue. We still had one instance of "searching for base" yesterday when trying to answer an incoming call.
RingCentral suggested that the problem might be related to the fact that we have 5 handsets registered to one base unit? Is this likely? And if so, is there a workaround?
Thanks,
Allan
(03-25-2015 05:49 AM)Yealink_James Wrote: Hi Allan,
Yes, please test 26.73.0.12 firmware. According to our test and user's feedback this firmware behave more stablly.
Regards,
James
RE: Searching for Base - victorm - 04-01-2015 03:36 AM
Its works good for 3 days, after that the handsets shows "searching for base" again.
(03-25-2015 05:49 AM)Yealink_James Wrote: Hi Allan,
Yes, please test 26.73.0.12 firmware. According to our test and user's feedback this firmware behave more stablly.
Regards,
James