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Localized Ringback - Printable Version

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+--- Thread: Localized Ringback (/showthread.php?tid=533)

Localized Ringback - Craig - 06-10-2013 06:13 PM


Could you please advise on the configurable parameter for custom ringback?

Our VP530's are currently on, however I cannot locate the fields to set ringback in the configuration files.

The documentation I've read does not seem to mention it either.



RE: Localized Ringback - Yealink Support - 06-11-2013 02:05 PM

Hi Craig,
Do you mean you want to set a custom ringback tone?
Sorry we don't have such option to custom the ringback tone.

RE: Localized Ringback - Craig - 06-13-2013 12:30 AM

Hi thanks for the reply,

I'm not looking to set a custom ringback tone, i'm looking to localize ringback to the country the phone is deployed in and manage this via the configuration files which we serve out remotely.

Currently when we place a call out, we receive US ringback which is a fair bit longer than UK ringback. This causes some confusion among users.



RE: Localized Ringback - Yealink Support - 06-13-2013 03:28 PM

Hi Craig,
If this is urgent, you can contact local distributor for help.

RE: Localized Ringback - Craig - 06-14-2013 10:34 PM

I wouldn't classify this as urgent.

Can you please let me know which parameter I must configure in the configuration files in order to change the ringback from US to UK?



RE: Localized Ringback - Yealink Support - 06-15-2013 10:11 AM

Hi Craig,
Sorry we don't have such configuration, it need to modify the firmware code.
So i suggest you contact the distributor to make this. Smile

RE: Localized Ringback - Craig - 06-17-2013 04:03 PM

Just to be absolute, you're saying that the VP530 has by default no method of localizing itself to the country it's deployed in?

RE: Localized Ringback - Yealink Support - 06-17-2013 04:56 PM

Hi Craig,
You are correct, we don't have tone settings in the VP530.
It need to modify the firmware.

RE: Localized Ringback - Craig - 06-18-2013 05:31 PM

Thanks for the help.