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A30/CPT18 content sharing issue - Printable Version

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A30/CPT18 content sharing issue - SOK1 - 02-12-2024 10:54 AM

Hello,

We have an A30 meeting bar and CPT18 Touch panel setup in our meeting room.

We hare having issues with content sharing to the tv screen that is connected to the A30.

A teams account is logged in (it has been set up as a "room"), and when hosting the meeting, any content shared.. whether through the wireless dongle or even through another participant - will not show on the screen. Other participants can see the shared content, but it does not show at all on the main screen, which means no one in the meeting room can see what is being shared/discussed.

Has it been setup incorrectly? We have tried to troubleshoot the best we can, but cannot get it to work, and i feel like it should be such a simple and basic thing to achieve.

Thanks for the help!