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+--- Forum: General topics (/forumdisplay.php?fid=15)
+--- Thread: MP54 - 'Transfer' greyed-out (/showthread.php?tid=47294)
MP54 - 'Transfer' greyed-out - MrCoops - 01-26-2024 09:38 PM
[Yesterday 15:43] Jason Cooper
Hi, Discovered this week that our MP54's are unable to 'transfer' due to the button being greyed-out. Anyone else have this issue?
A quick look on Microsoft Support shows a new 'Teams App' released yesterday, 1449/1.0.94.2024011003 that fixes "The issue of consult transfer icon not being clickable sometimes has been fixed"
Installing 1449/1.0.94.2024011003 hasn't resolved the issue. Reset to factory didn't fix it either.
RE: MP54 - 'Transfer' greyed-out - mjuliano - 02-08-2024 12:57 AM
We have ongoing issues with consult/transfer on MP56, was disappointing to hear from our staff that the latest update has not fixed their issues.
The issue being that they can't always successfully transfer a call after consulting, sometimes it cuts off the calls.
How can we push for this to be resolved?
(01-26-2024 09:38 PM)MrCoops Wrote: [Yesterday 15:43] Jason Cooper
Hi, Discovered this week that our MP54's are unable to 'transfer' due to the button being greyed-out. Anyone else have this issue?
A quick look on Microsoft Support shows a new 'Teams App' released yesterday, 1449/1.0.94.2024011003 that fixes "The issue of consult transfer icon not being clickable sometimes has been fixed"
Installing 1449/1.0.94.2024011003 hasn't resolved the issue. Reset to factory didn't fix it either.
RE: MP54 - 'Transfer' greyed-out - complex1 - 02-08-2024 01:27 AM
Hi,
I suggest submitting a support ticket to Yealink helpdesk and asking them for assistance.
https://ticket.yealink.com/
RE: MP54 - 'Transfer' greyed-out - mjuliano - 03-13-2024 02:25 AM
Have you got anywhere with your issues?