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EXP50 on T54W stuck on loading - Printable Version

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EXP50 on T54W stuck on loading - julius_BusICT - 01-17-2024 09:59 AM

I have one T54W that has an EXP50 attached to it. The EXP50 is stuck in the loading screen.

I tried upgrading to the .77 firmware remotely via YMCS, but after a few minutes i can see that it did not complete the upgrade. I believe the phone is providing daisy-chained connection to another phone.

Is there an alternate firmware to use? Or could the issue be with trying to upgrade while daisy-chained?


RE: EXP50 on T54W stuck on loading - Broadvoice_ATS - 01-22-2024 12:50 PM

(01-17-2024 09:59 AM)julius_BusICT Wrote:  I have one T54W that has an EXP50 attached to it. The EXP50 is stuck in the loading screen.

I tried upgrading to the .77 firmware remotely via YMCS, but after a few minutes i can see that it did not complete the upgrade. I believe the phone is providing daisy-chained connection to another phone.

Is there an alternate firmware to use? Or could the issue be with trying to upgrade while daisy-chained?

I had a similar problem, though it was with T4X and EXP43's. I created a ticket here and had an updated firmware sent to me within 24 hours.