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+--- Thread: Unable to Answer call without pressing Line 1 (/showthread.php?tid=47142)
Unable to Answer call without pressing Line 1 - TheKirbyGroup - 11-30-2023 05:02 PM
Hello Forum!
I was hoping someone could help.
It feels like it could be a simple solution to my issue
Every incoming or outgoing call you make, You have to press Line 1 before it lets you answer it or make a call.
They want it so Account 1 is the default so you don't have to press Line 1.
There are 2 registered accounts
Account 1 is their SIP
Account 2 is their 3rd party Voicemail, they have to dial it to be able to listen to voicemails.
If I disable Account 2, then the phone works as it should
So I think Account 2 is acting as an active account.
How do I set it so Account 1 is the default one?
Thanks!