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+--- Forum: T5X Series (/forumdisplay.php?fid=58)
+--- Thread: T57W Call Muffled (/showthread.php?tid=46926)
T57W Call Muffled - bcramer - 09-22-2023 05:49 AM
I have a large deployment with the Yealink T57W phones. They are reporting that the caller sounds muffled.
The phones are running firmware version 96.86.0.45.
Is there anything I can do to make these calls more clear?
Thanks,
Brandon
RE: T57W Call Muffled - complex1 - 09-22-2023 05:06 PM
(09-22-2023 05:49 AM)bcramer Wrote: I have a large deployment with the Yealink T57W phones. They are reporting that the caller sounds muffled.
The phones are running firmware version 96.86.0.45.
Is there anything I can do to make these calls more clear?
Thanks,
Brandon
Hi,
The first thing that comes to my mind is: misconfiguration of the codec.
Please use the G.711 codec and try again.
RE: T57W Call Muffled - bcramer - 10-13-2023 08:00 AM
Still not great. Plugging the handset into the headset port is way better. This seems to be a major issue with these Yealink phones.