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+--- Thread: Key pad speed dial FAILS from non-default account (/showthread.php?tid=46879)
Key pad speed dial FAILS from non-default account - jseeley - 09-07-2023 10:08 AM
In the T48S Web GUI -> Settings -> Dial Plan -> Replace Rule, when I setup a speed dial from a number key (ex: 2 + #), speed dialing works great using the default account number. But when I change the same rule to the non-default account number, I get "Call Failed" & Declined, a busy signal, and number dialed simply displays "2" which is the number key used.
Speed dialing using the Dss keys configured with the same non-default account works fine. So the account is configured correctly.
What am I doing wrong? Right now, I have Account 1 as the non-default and Account 2 is the default. I wonder if swapping the account positions will make a difference? EDIT: I swapped the accounts using the .cfig file (default account = Account 1 and non-default = Account 2). Still cannot dial out using the speed dial number key from the NON-default account
Any help will be GREATLY appreciated! Thanks so much!
T48S
Firmware 66.86.0.15
Hardware 65.0.0.2.0.0.16
RE: Key pad speed dial FAILS from non-default account - jseeley - 09-08-2023 05:56 AM
Well, after doing some digging, this has been bug (or refusal to listen to customers) for almost 10 years and has never been fixed or changed. YOU CAN ONLY SELECT THE DEFAULT ACCOUNT when using Dial Plans. When a dial plan is set to use a non-default account, it will fail. Wow, what a let down.
Ref:
http://forum.yealink.com/forum/showthread.php?tid=41755 (see attached)
http://forum.yealink.com/forum/showthread.php?tid=12796
http://forum.yealink.com/forum/showthread.php?tid=2450&pid=10024