auto-answer & custom ringtone - Printable Version +- Yealink Forums (http://forum.yealink.com/forum) +-- Forum: IP Phone Series (/forumdisplay.php?fid=4) +--- Forum: General topics (/forumdisplay.php?fid=15) +--- Thread: auto-answer & custom ringtone (/showthread.php?tid=46813) |
auto-answer & custom ringtone - crashdox - 08-11-2023 02:46 AM Hi, I've tried multiple things & searched the forum with no clear answers. I have a custom ring tone for use with paging & autoanswer (phone is in classrooms, so loud & obnoxious to get their attention is required.) I have auto answer working ok, but I cannot get the phone to play the custom tone; it only plays 2 beeps. The tone is successfully loaded on the phone, but appears to be ignored. Phone being called: T33G Firmware version: 124.86.0.40 features.alert_info_tone = 1 features.auto_answer_tone.enable = 1 features.auto_answer.ring_type = my-intercom.wav From: xxxxxxx To: <sip:6210@10.99.1.210> Contact: xxxxxxxxxxx Call-ID: 6ce242b6-5eb1-4dd1-8e79-c9785fb4896f CSeq: 17094 INVITE Allow: OPTIONS, INVITE, ACK, BYE, CANCEL, UPDATE, PRACK, REGISTER, SUBSCRIBE, NOTIFY, PUBLISH, MESSAGE, REFER Supported: 100rel, timer, replaces, norefersub, histinfo Session-Expires: 1800 Min-SE: 90 P-Asserted-Identity: xxxxxxxxxxxxxx Alert-Info: <http://127.0.0.1>;info=alert-autoanswer Max-Forwards: 70 User-Agent: FPBX-16.0.40.4(18.19.0) Content-Type: application/sdp Content-Length: 333 RE: auto-answer & custom ringtone - complex1 - 08-11-2023 04:10 PM (08-11-2023 02:46 AM)crashdox Wrote: Hi, I've tried multiple things & searched the forum with no clear answers. Hi, Please keep in mind, the ringtone format must meet the following: - The ringtone file must be in PCMU/PCMA audio format, mono channel, 8K sample rate, and 16-bit resolution - For Black-and-white Screen Phones, the format must be .wav and a file size of max 100kB RE: auto-answer & custom ringtone - crashdox - 08-11-2023 06:54 PM Yes, the ringtone *itself* is fine; it shows up under ringtones & the sound is heard when selected. It simply does not play when the auto-answer is used; a two-beep sound is heard. I assume there is something setting-wise that is missing; it is not the tone file itself. RE: auto-answer & custom ringtone - complex1 - 08-11-2023 09:08 PM (08-11-2023 06:54 PM)crashdox Wrote: Yes, the ringtone *itself* is fine; it shows up under ringtones & the sound is heard when selected. It simply does not play when the auto-answer is used; a two-beep sound is heard. I assume there is something setting-wise that is missing; it is not the tone file itself. Please try these settings: Code: # Disable the phone to map the keywords in the Alert-Info header to the specified Bellcore ring tones. RE: auto-answer & custom ringtone - crashdox - 08-11-2023 10:58 PM No joy. To be clear, the phone should be normal, but receives alert-info for auto-answer. So, from my reading, account.x.auto_answer must be 0. What bothers me is page 186 in the manual, where the auto answer via alert-info is described as NOT playing a tone, unless the tone feature is enabled, and then "warning tone". RE: auto-answer & custom ringtone - complex1 - 08-12-2023 03:51 AM (08-11-2023 10:58 PM)crashdox Wrote: No joy. To be clear, the phone should be normal, but receives alert-info for auto-answer. So, from my reading, account.x.auto_answer must be 0. I refer to the Administrator Guide, chapter "Auto Answer Configuration" from page 424 onward. Which manual are you referring to? RE: auto-answer & custom ringtone - crashdox - 08-12-2023 04:02 AM Yes, same manual, same version. Top of page 180. Auto Answer section using Alert-info, which is what I need - a *triggered* auto answer. All it says there is if tone is enabled, you get a warning tone... which is all I get. I've been doing this on polycom phones for over 10 years. This is the only "special" feature we use on the phones that is fairly critical. I may have a workaround with Asterisk, using paging groups & having Asterisk play my tone. I have to try that. But it would be nice if the yealink phone could do it natively like my ancient polycoms. |