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UVC34 and YMCS - Printable Version

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UVC34 and YMCS - andyet - 05-12-2023 01:32 PM

Hi,

i tried to connect my UVC34 to YMCS.
I used the USB Connect and Room Connect Tool, but the USB Video Bar is not visible in the YMCS.

I tried to use this FAQ Article for UVC40 https://support.yealink.com/en/portal/knowledge/show?id=61ca76fe275b7413fdd7ef76

but i don´t have the settings for wifi.
but the UVC34 has wifi.

any ideas to solve this problem?
br
andy


RE: UVC34 and YMCS - andyet - 08-10-2023 01:56 PM

Hi,

I answer the question by myself.

A Firmwareupdate is needed. But the USB Connect Software don´t show it, that there is a new firmware available.

After Downloading it from the support page, I can do a manual update.
After this, I can connect the UV34 only with the Yealink Room Connect Software, not with USB Connect.

Then I can switch Wifi on and off and connect it to YMCS.

br
Andreas