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W56B and W56H never-endin loop - Printable Version

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+--- Thread: W56B and W56H never-endin loop (/showthread.php?tid=46491)



W56B and W56H never-endin loop - pskiba - 03-02-2023 10:28 PM

Good morning,

My W56B device resets all the time after registering the handset.
The soft version is 25.81.0.30 for the W56B and 61.85.0.55 for the W56H. What could be the cause?
I can't even change the soft for the handset....
Is there any way to upload firmawere without connecting to the base?


RE: W56B and W56H never-endin loop - complex1 - 03-02-2023 11:32 PM

(03-02-2023 10:28 PM)pskiba Wrote:  Good morning,

My W56B device resets all the time after registering the handset.
The soft version is 25.81.0.30 for the W56B and 61.85.0.55 for the W56H. What could be the cause?
I can't even change the soft for the handset....
Is there any way to upload firmawere without connecting to the base?

Hi,

According to the W56P Datasheet, the firmware of the W56H is not compatible with the firmware of the W56P.
https://support.yealink.com/en/portal/docDetail?documentCode=87eccb89de274bdf
Please downgrade the handset firmware to 61.83.0.50
https://support.yealink.com/en/portal/docList?archiveType=software&productCode=8ff60eb5bc2d7f7b


RE: W56B and W56H never-endin loop - pskiba - 03-03-2023 03:05 PM

(03-02-2023 11:32 PM)complex1 Wrote:  
(03-02-2023 10:28 PM)pskiba Wrote:  Good morning,

My W56B device resets all the time after registering the handset.
The soft version is 25.81.0.30 for the W56B and 61.85.0.55 for the W56H. What could be the cause?
I can't even change the soft for the handset....
Is there any way to upload firmawere without connecting to the base?

Hi,

According to the W56P Datasheet, the firmware of the W56H is not compatible with the firmware of the W56P.
https://support.yealink.com/en/portal/docDetail?documentCode=87eccb89de274bdf
Please downgrade the handset firmware to 61.83.0.50
https://support.yealink.com/en/portal/docList?archiveType=software&productCode=8ff60eb5bc2d7f7b

OK,

Is there any way to upload firmawere without connecting to the base?
When I connect to the base it resets itself...


RE: W56B and W56H never-endin loop - complex1 - 03-03-2023 06:22 PM

(03-03-2023 03:05 PM)pskiba Wrote:  
(03-02-2023 11:32 PM)complex1 Wrote:  Hi,

According to the W56P Datasheet, the firmware of the W56H is not compatible with the firmware of the W56P.
https://support.yealink.com/en/portal/docDetail?documentCode=87eccb89de274bdf
Please downgrade the handset firmware to 61.83.0.50
https://support.yealink.com/en/portal/docList?archiveType=software&productCode=8ff60eb5bc2d7f7b

OK,

Is there any way to upload firmawere without connecting to the base?
When I connect to the base it resets itself...

As far as I know, is there no way to up- or download the handset firmware without using a base station.
Maybe you can borrow a W60B or W70B from somebody to flash the right firmware into the W56H.