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Yealink USB Connect - Printable Version

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Yealink USB Connect - ToddL - 01-28-2023 01:21 AM

Not sure if this is the right place for this but will start here anyway. Yesterday and today, on two separate Win10 21H2 machines, after installing Yealink USB Connect so I can update MP50 phones for Teams, I can launch the app and see it open for a few seconds and then it closes. Event log shows the following:

Faulting application name: Yealink USB Connect.exe, version: 0.35.38.0, time stamp: 0x6374cd40
Faulting module name: logicdmt.dll, version: 0.0.0.0, time stamp: 0x6374cc24
Exception code: 0xc0000005
Fault offset: 0x0009610a
Faulting process id: 0x56f8
Faulting application start time: 0x01d93266ac174511
Faulting application path: C:\Program Files (x86)\Yealink USB Connect\bin\Yealink USB Connect.exe
Faulting module path: C:\Program Files (x86)\Yealink USB Connect\bin\logicdmt.dll
Report Id: eefaed7b-76a5-4ec8-a4ad-836e540dee68
Faulting package full name: 
Faulting package-relative application ID:

I have tried installing and running it as an elevated Administrator, nothing seems to work. Has anyone else ran into this issue before?


RE: Yealink USB Connect - ToddL - 04-19-2023 04:53 AM

(01-28-2023 01:21 AM)ToddL Wrote:  I am having the same issue with a user running Win 10 21H2. Did you ever get it resolved?



RE: Yealink USB Connect - mrice - 09-08-2023 07:48 PM

(04-19-2023 04:53 AM)ToddL Wrote:  
(01-28-2023 01:21 AM)ToddL Wrote:  I am having the same issue with a user running Win 10 21H2. Did you ever get it resolved?


Faulting application name: Yealink USB Connect.exe, version: 0.35.63.0, time stamp: 0x647876c1
Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x82dc99a2
Exception code: 0xc0000409
Fault offset: 0x0009d132
Faulting process id: 0x34dc
Faulting application start time: 0x01d9e2495ab7ee8b
Faulting application path: C:\Program Files (x86)\Yealink USB Connect\bin\Yealink USB Connect.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 4ee2c55a-b64a-4589-9179-adda50241b56
Faulting package full name:
Faulting package-relative application ID:

I've run into this same problem on my local PC for a few months now. Multiple updates and reinstalls does not resolve the issue.