+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: I am unable to register a new account under Account -> Register. (/showthread.php?tid=46405)
I am unable to register a new account under Account -> Register. - Chris_Gc - 01-25-2023 05:27 PM
Hi,
I have two Yealink T41S.
I have the same problem on both devices.
I am unable to register a new account under Account -> Register.
Fields Display Name an Server Host are grey and not accessible.
Nothing chanced after factory reset on both devices.
How can I enable and edit this fields?
Regards,
Chris
[attachment=6338]
RE: I am unable to register a new account under Account -> Register. - complex1 - 01-26-2023 02:07 AM
(01-25-2023 05:27 PM)Chris_Gc Wrote: Hi,
I have two Yealink T41S.
I have the same problem on both devices.
I am unable to register a new account under Account -> Register.
Fields Display Name an Server Host are grey and not accessible.
Nothing chanced after factory reset on both devices.
How can I enable and edit this fields?
Regards,
Chris
Hi,
You are probably trying to log in as user.
Please log in as admin and try again.
RE: I am unable to register a new account under Account -> Register. - Chris_Gc - 01-26-2023 03:39 AM
[/quote]
Hi,
You are probably trying to log in as user.
Please log in as admin and try again.
[/quote]
Hi!
Thank you for your post!
I am already logged in with default credentials.
Username admin / password admin
However the issue occurs as admin.
[attachment=6342]
RE: I am unable to register a new account under Account -> Register. - complex1 - 01-26-2023 04:50 AM
(01-26-2023 03:39 AM)Chris_Gc Wrote:Quote:Hi,
You are probably trying to log in as user.
Please log in as admin and try again.
Hi!
Thank you for your post!
I am already logged in with default credentials.
Username admin / password admin
However the issue occurs as admin.
What firmware version are phones running on?
Maybe a firmware glitch?
RE: I am unable to register a new account under Account -> Register. - Chris_Gc - 02-09-2023 05:25 PM
Firmware Version 66.86.0.15
Hardware Version 68.0.0.0.0.0.0
Should be the newest version I guess.
I discovered the Auto Provision feature. That's probably the problem. Server URL indicates that the settings are downloaded centrally.
How can I disable Auto Provision?
RE: I am unable to register a new account under Account -> Register. - complex1 - 02-09-2023 08:36 PM
(02-09-2023 05:25 PM)Chris_Gc Wrote: Firmware Version 66.86.0.15
Hardware Version 68.0.0.0.0.0.0
Should be the newest version I guess.
I discovered the Auto Provision feature. That's probably the problem. Server URL indicates that the settings are downloaded centrally.
How can I disable Auto Provision?
Hi,
If possible..., go to Settings > Auto Provision and clear the contents in the Server URL field and click Confirm.
This way, the phone will no longer be provisioned.