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W73H handset with W52P problem reboot - Printable Version

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+--- Thread: W73H handset with W52P problem reboot (/showthread.php?tid=46393)



W73H handset with W52P problem reboot - Paco Brufal - 01-19-2023 03:27 PM

Hello

I just registered a new W73H handset in a W52P base, and register worked fine, but suddenly W52P base start reboot loop every 2-3 minutes. W52P base is working fine last 4 years. I deleted W73H handset and base stop rebooting.

I thought all handsets were compatible (full/basic) with all bases...

Thank you


RE: W73H handset with W52P problem reboot - complex1 - 01-19-2023 06:24 PM

(01-19-2023 03:27 PM)Paco Brufal Wrote:  Hello

I just registered a new W73H handset in a W52P base, and register worked fine, but suddenly W52P base start reboot loop every 2-3 minutes. W52P base is working fine last 4 years. I deleted W73H handset and base stop rebooting.

I thought all handsets were compatible (full/basic) with all bases...

Thank you

Hi,

The W52P base went EOL status a long time ago.
It does not support the newer DECT handsets.
Please read the Yealink-W52P-Datasheet.pdf manual to see which handsets are supported by the base station.
https://support.yealink.com/en/portal/docDetail?documentCode=9b686755597d74a0


RE: W73H handset with W52P problem reboot - nolto - 03-03-2023 01:21 AM

I have a similar case; W52P keep rebooting if I register W56H.

The firmware is upgraded which is in the compatible list. The yealink support team can't solve the issue.