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+-- Forum: Dect Phone Series (/forumdisplay.php?fid=6)
+--- Forum: W56P(Wireless) (/forumdisplay.php?fid=57)
+--- Thread: One W56H not receiving new firmware (/showthread.php?tid=46319)
One W56H not receiving new firmware - edwinf - 12-08-2022 12:10 AM
Hey there,
I have a W60P base with 2 W56H handsets.
I uploaded the new firmware through the web portal, but only one handset took the new firmware.
2nd handset is on 61.80.0.15, I am looking to load 61.85.0.35.rom
Has anyone had this issue?
RE: One W56H not receiving new firmware - complex1 - 12-08-2022 12:21 AM
(12-08-2022 12:10 AM)edwinf Wrote: Hey there,
I have a W60P base with 2 W56H handsets.
I uploaded the new firmware through the web portal, but only one handset took the new firmware.
2nd handset is on 61.80.0.15, I am looking to load 61.85.0.35.rom
Has anyone had this issue?
Hi,
You can find the desired handset firmware here:
https://support.yealink.com/en/portal/docList?archiveType=software&productCode=8cca5109ff56bf43
RE: One W56H not receiving new firmware - edwinf - 12-08-2022 05:02 AM
(12-08-2022 12:21 AM)complex1 Wrote: Hi,
You can find the desired handset firmware here:
https://support.yealink.com/en/portal/docList?archiveType=software&productCode=8cca5109ff56bf43
Thanks for the resources. I did grab the handset firmware from there. Have you experienced a situation when the handset did not upgrade? Could it be that it's a different handset in the field?
RE: One W56H not receiving new firmware - complex1 - 12-09-2022 02:32 AM
(12-08-2022 05:02 AM)edwinf Wrote:(12-08-2022 12:21 AM)complex1 Wrote: Hi,
You can find the desired handset firmware here:
https://support.yealink.com/en/portal/docList?archiveType=software&productCode=8cca5109ff56bf43
Thanks for the resources. I did grab the handset firmware from there. Have you experienced a situation when the handset did not upgrade? Could it be that it's a different handset in the field?
The handset firmware is very old.
Maybe you can try to upgrade in small steps?
First upgrade to f/w x.81.x.x, then x.83.x.x and finally x.85.x.x
RE: One W56H not receiving new firmware - edwinf - 01-06-2023 02:45 AM
(12-09-2022 02:32 AM)complex1 Wrote: The handset firmware is very old.
Maybe you can try to upgrade in small steps?
First upgrade to f/w x.81.x.x, then x.83.x.x and finally x.85.x.x
Do you know where I can find old firmware roms?
RE: One W56H not receiving new firmware - Yisroel_MongoTEL - 01-06-2023 03:28 AM
(01-06-2023 02:45 AM)edwinf Wrote: Do you know where I can find old firmware roms?
In the Yealink portal link he sent you above you can find old firmware roms.
Do something like W56H-61.81.0.30.rom, then W56H-61.83.0.10.rom, then W56H-61.85.0.20.rom.
RE: One W56H not receiving new firmware - edwinf - 01-06-2023 04:21 AM
Ok on it. Thanks!