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T4x DND Emergency issues - Printable Version

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T4x DND Emergency issues - max - 09-04-2015 07:16 AM

Has anyone had any experience using the DND emergency function? A client of ours would like their PA's to reach them while DND is on.

We're running T42G's with firmware and haven't had much success in getting the emergency authorized extension to ring through.

Any help would be greatly appreciated!

RE: T4x DND Emergency issues - Frank Drews - 03-03-2016 01:00 AM

Same here,
The numbers defined as DNDs emergency numbers cannot call.
I tried both with local DND on the phone as well as account/user based DND. I couldn't make it work.
Maybe the numbers have to exactly match the transmitted caller-ID or something. (I just tried the extension number, only numbers are accepted anyway)
I guess this feature with user DND has to be supported by the pbx? But local DND emergency should work anyway.

RE: T4x DND Emergency issues - mkeuter - 04-11-2016 07:51 PM

I tested this on a T42G with firmware and it works fine for both "Forward Emergency" and "DND Emergency" for internal and external numbers (with Asterisk).
And yes, the callers Caller-ID must match exactly.