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Recording to USB drive not working - Printable Version

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+--- Thread: Recording to USB drive not working (/showthread.php?tid=46217)



Recording to USB drive not working - ctsmetrony - 11-01-2022 05:33 AM

Here is where I am with this:

T53 W
Firmware Version 96.86.0.45
Hardware Version 95.1.0.0.2.1.3
3CX PBX Standard (NOT Pro or Enterprise)

USB Pendrive, FAT32 config, is recognized by phone. Also tried FAT.

Modified cfg file with these relevant lines:

features.usb_call_recording.enable = 1
features.voice_mail_popup.enable = 0
forward.international.enable = 0
ldap.host = 0.0.0.0
linekey.1.label = 121 | Xxx Xxxxxx
linekey.10.type = 0
linekey.11.type = 0
linekey.12.type = 0
linekey.2.label = 121 | Xxx Xxxxxx
linekey.2.line = 1
linekey.3.label = RECORD

Pressing Linekey 3 on a call, LED flashed until pressed again or end call. USB has no audio file recorded on it after "recording" call.

Thanks
Jim


RE: Recording to USB drive not working - complex1 - 11-01-2022 08:08 PM

(11-01-2022 05:33 AM)ctsmetrony Wrote:  Here is where I am with this:

T53 W
Firmware Version 96.86.0.45
Hardware Version 95.1.0.0.2.1.3
3CX PBX Standard (NOT Pro or Enterprise)

USB Pendrive, FAT32 config, is recognized by phone. Also tried FAT.

Modified cfg file with these relevant lines:

features.usb_call_recording.enable = 1
features.voice_mail_popup.enable = 0
forward.international.enable = 0
ldap.host = 0.0.0.0
linekey.1.label = 121 | Xxx Xxxxxx
linekey.10.type = 0
linekey.11.type = 0
linekey.12.type = 0
linekey.2.label = 121 | Xxx Xxxxxx
linekey.2.line = 1
linekey.3.label = RECORD

Pressing Linekey 3 on a call, LED flashed until pressed again or end call. USB has no audio file recorded on it after "recording" call.

Thanks
Jim

Hi,

Please make sure static.usbdisk.function.enable is set to 1 (Enabled) and try again.


RE: Recording to USB drive not working - ctsmetrony - 11-01-2022 10:04 PM

@complex1
It wasn't there so I added it to .cfg file and imported that but I noticed the phone did not restart. Re-exporting to check it, the line is not there -- it didn't take. I tried the line

static.usbdisk.function.enable = 1

at the top and then the bottom of the ### Static Configuration ### section.


RE: Recording to USB drive not working - complex1 - 11-02-2022 02:35 AM

(11-01-2022 10:04 PM)ctsmetrony Wrote:  @complex1
It wasn't there so I added it to .cfg file and imported that but I noticed the phone did not restart. Re-exporting to check it, the line is not there -- it didn't take. I tried the line

static.usbdisk.function.enable = 1

at the top and then the bottom of the ### Static Configuration ### section.

Hi,

I'm sure you know what you're doing, but start the config file with:
#!version:1.0.0.1

You say you have setup "linekey.3.label = RECORD", but where is "linekey.3.type = 25"?


RE: Recording to USB drive not working - ctsmetrony - 11-02-2022 02:43 AM

@complex1

Yes, top is:

#!version:1.0.0.1

### This file is the exported MAC-all.cfg.

I edited the .cfg, entered the linekey.3 as follows in the linekey section and, importing it to the phone, it took those edits:
...
linekey.2.line = 1
linekey.3.label = RECORD
linekey.3.line = 0
linekey.3.type = 25
linekey.4.label = SP 1
...

THANKS