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+--- Thread: T48S Quick dialing all 3 digit numbers (/showthread.php?tid=46184)
T48S Quick dialing all 3 digit numbers - CNadmin - 10-14-2022 01:00 AM
Hi all. We recently started working with a client who uses T48GS. We have them set up in 8x8 through their VOIP services, but we are running into a dialing issue. When dialing any three digits, the phone will immediately dial those numbers assuming it is an extension. We have formatted the inter-digit time, live dial pad, and altered the CFG configuration file to no avail. Its rather frustrating when they dial a US area code and the phone without hesitation dials. Has anyone else experienced this issue?
RE: T48S Quick dialing all 3 digit numbers - complex1 - 10-14-2022 03:08 AM
(10-14-2022 01:00 AM)CNadmin Wrote: Hi all. We recently started working with a client who uses T48GS. We have them set up in 8x8 through their VOIP services, but we are running into a dialing issue. When dialing any three digits, the phone will immediately dial those numbers assuming it is an extension. We have formatted the inter-digit time, live dial pad, and altered the CFG configuration file to no avail. Its rather frustrating when they dial a US area code and the phone without hesitation dials. Has anyone else experienced this issue?
Hi,
Please check for any misconfiguration settings in Settings > Dial Plan
RE: T48S Quick dialing all 3 digit numbers - CNadmin - 10-14-2022 03:21 AM
(10-14-2022 03:08 AM)complex1 Wrote:(10-14-2022 01:00 AM)CNadmin Wrote: Hi all. We recently started working with a client who uses T48GS. We have them set up in 8x8 through their VOIP services, but we are running into a dialing issue. When dialing any three digits, the phone will immediately dial those numbers assuming it is an extension. We have formatted the inter-digit time, live dial pad, and altered the CFG configuration file to no avail. Its rather frustrating when they dial a US area code and the phone without hesitation dials. Has anyone else experienced this issue?
Hi,
Please check for any misconfiguration settings in Settings > Dial Plan
I have attached below, but I have compared these settings to a normally operating T54W and I am not seeing any differences.
RE: T48S Quick dialing all 3 digit numbers - complex1 - 10-14-2022 03:36 AM
(10-14-2022 03:21 AM)CNadmin Wrote: I have attached below, but I have compared these settings to a normally operating T54W and I am not seeing any differences.
Hi,
What about the Replace Rule and Dial Now tabs?
Are they clean?
RE: T48S Quick dialing all 3 digit numbers - CNadmin - 10-14-2022 03:49 AM
(10-14-2022 03:36 AM)complex1 Wrote:(10-14-2022 03:21 AM)CNadmin Wrote: I have attached below, but I have compared these settings to a normally operating T54W and I am not seeing any differences.
Hi,
What about the Replace Rule and Dial Now tabs?
Are they clean?
Yes, they seem to be all in order from what I can tell.
RE: T48S Quick dialing all 3 digit numbers - complex1 - 10-14-2022 05:25 PM
(10-14-2022 03:49 AM)CNadmin Wrote:(10-14-2022 03:36 AM)complex1 Wrote:(10-14-2022 03:21 AM)CNadmin Wrote: I have attached below, but I have compared these settings to a normally operating T54W and I am not seeing any differences.
Hi,
What about the Replace Rule and Dial Now tabs?
Are they clean?
Yes, they seem to be all in order from what I can tell.
Please check row 14 in the Dial Now tab
xxx means: immediate dial number after 3 digits has been pressed.
RE: T48S Quick dialing all 3 digit numbers - CNadmin - 10-14-2022 11:02 PM
(10-14-2022 05:25 PM)complex1 Wrote:(10-14-2022 03:49 AM)CNadmin Wrote:(10-14-2022 03:36 AM)complex1 Wrote:(10-14-2022 03:21 AM)CNadmin Wrote: I have attached below, but I have compared these settings to a normally operating T54W and I am not seeing any differences.
Hi,
What about the Replace Rule and Dial Now tabs?
Are they clean?
Yes, they seem to be all in order from what I can tell.
Please check row 14 in the Dial Now tab
xxx means: immediate dial number after 3 digits has been pressed.
You are a life saver. Thank you so much for your time and patience - Sam
RE: T48S Quick dialing all 3 digit numbers - complex1 - 10-14-2022 11:10 PM
(10-14-2022 11:02 PM)CNadmin Wrote:(10-14-2022 05:25 PM)complex1 Wrote:(10-14-2022 03:49 AM)CNadmin Wrote:(10-14-2022 03:36 AM)complex1 Wrote:(10-14-2022 03:21 AM)CNadmin Wrote: I have attached below, but I have compared these settings to a normally operating T54W and I am not seeing any differences.
Hi,
What about the Replace Rule and Dial Now tabs?
Are they clean?
Yes, they seem to be all in order from what I can tell.
Please check row 14 in the Dial Now tab
xxx means: immediate dial number after 3 digits has been pressed.
You are a life saver. Thank you so much for your time and patience - Sam
You're welcome.
