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Ringer Loud on Yealink T46S when using WH62 Dual Headset - Printable Version

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Ringer Loud on Yealink T46S when using WH62 Dual Headset - KellyL@AlternateAccess.com - 07-07-2022 05:06 AM

We have been using the Yealink T46S with the WH62 headset successfully. However, after updating the phone's firmware to 66.86.0.5, the phone's ringer volume is very high.

When the headset is disconnected, we can control the ringer volume properly. However, when the headset is reconnected, the ringer volume is uncontrollable and very loud. We used the USB tool to upgrade the firmware on the headset, but we cannot control the ringer volume when the headset is connected.