Ring/Bip on Incoming Call with Auto Answer - Printable Version +- Yealink Forums (http://forum.yealink.com/forum) +-- Forum: IP Phone Series (/forumdisplay.php?fid=4) +--- Forum: Phone specific topic (/forumdisplay.php?fid=12) +---- Forum: T2xP Series (/forumdisplay.php?fid=21) +---- Thread: Ring/Bip on Incoming Call with Auto Answer (/showthread.php?tid=4589) |
Ring/Bip on Incoming Call with Auto Answer - eduardosaito - 09-03-2015 05:11 AM Hi there, We are using T20P phones here at work. Our customers complained that on incoming calls there is no sound (on headset) to warn them when a call comes. Same applies when a call is dropped. All phones are set to auto answer mode. Is there a possibility to configure this ? our firmware is 9.72.0.30. thanks in advance. RE: Ring/Bip on Incoming Call with Auto Answer - Yealink_Michael - 09-03-2015 06:29 AM hi here are the suggestion for you 1. upgrade to the newest firmware 9.72.0.50,download link : http://support.yealink.com/attachmentDownload/download?path=upload%2Fattachment%2F2015-3-12%2F6%2F0365fb32-bb3d-4ed0-9942-377504796e0c%2F9.73.0.50.zip 2. reset to factory and test again 3. for how to change the auto answer tone, please refer to the FAQ :http://support.yealink.com/faq/faqInfo?id=215 RE: Ring/Bip on Incoming Call with Auto Answer - eduardosaito - 09-03-2015 08:16 AM Michael, Thank you for such a fast answer. I checked those options and tested, but it only rings on the handset. I would like the tone to ring on the headset on incoming call with auto answer enabled. Is this possible? Haven´t used the .50 firmware yet. Is there a document that lists the new additions on each firmware for T20P? RE: Ring/Bip on Incoming Call with Auto Answer - eduardosaito - 09-04-2015 05:45 AM Michael, I tried the .50 firmware and for now we can´t use it due to some conflict with our Genesys SDK Agent Application. I tried the Features/Audio/, option Ringer Device for Headset set to Use Headset and it´s working now. Another complain is about end of call. Is there a way to bip/ring when a call is disconnected? |