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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: music on hold triggers randomly (/showthread.php?tid=45857)
music on hold triggers randomly - bfcoi974 - 06-17-2022 04:18 PM
Hello everyone,
I have a strange issue.
Since I have change to new t42u phones, during a normal call, music on hold triggers randomly like if the caller hit the wait call button but the user do nothing. It happens when a user call an internal or external number from its internal phone.
Thnaks for your help.
RE: music on hold triggers randomly - alanwaker - 03-28-2024 06:32 PM
Hello! Encountering music on hold randomly during calls with new T42U phones sounds like a technical glitch possibly related to phone settings or firmware issues. It might be beneficial to check the phone configuration for any unintended settings related to hold music or to consult technical support for a firmware update or troubleshooting advice. Integrating music or podcasts during hold times can be innovative, and services like https://artistpush.me/collections/spotify-promotion could offer creative content ideas to enhance caller experience while on hold