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MP56 - MS Teams Call Queue name not showing - Printable Version

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MP56 - MS Teams Call Queue name not showing - grahamhosking - 04-19-2022 09:54 PM

I have three MP56's however when a call comes through via Auto attendant then call queue, the name that is displayed on the phone just has the name of the main Auto attendant, and not the name of the call queue that the caller selected.

MS Teams client rings at the same time and DOES show the call queue name.

Anyway to resolve this?

e.g:
Phone (MP56) = "Main Number"
MS Teams client = "Call queue-Sales"

Thank you