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+--- Forum: T5X Series (/forumdisplay.php?fid=58)
+--- Thread: T57W Enhanced Monitored Extension Not Working (/showthread.php?tid=45728)
T57W Enhanced Monitored Extension Not Working - bcramer - 04-07-2022 02:03 AM
I have 2 phones. My T57W phone and a T57W phone we will call Reception. I want to be able to pick up calls that are going to the reception phone if they don't answer or if they are away from their phone.
Right now I have an enhanced monitored extension setup for reception on my phone. When I press the key to answer the reception phone I get an error on my phone that shows: Internal Server Error
Both phones are on firmware version 96.86.0.45.
When the phones are idle I can press the eme button for reception and it will ring the phone.
I'm not sure why this isn't working.