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W60B base firmware downgrade RingCentral - Printable Version

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W60B base firmware downgrade RingCentral - brewginger - 01-13-2022 10:10 AM

I had a working W60B base with a W56H handset on RingCentral. I upgraded the firmware on the base to 77.83.0.85. After doing so, i realized that the the latest supported firmware is 77.83.25.2. I cannot find this firmware listed anywhere on Yealink's website, or anywhere for that matter. How can i get a copy of this firmware so that i can re-flash? TIA


RE: W60B base firmware downgrade RingCentral - complex1 - 01-15-2022 04:21 AM

(01-13-2022 10:10 AM)brewginger Wrote:  I had a working W60B base with a W56H handset on RingCentral. I upgraded the firmware on the base to 77.83.0.85. After doing so, i realized that the the latest supported firmware is 77.83.25.2. I cannot find this firmware listed anywhere on Yealink's website, or anywhere for that matter. How can i get a copy of this firmware so that i can re-flash? TIA

Hi,

I think you have to contact RingCentral, because this is a customized firmware which is only distributed and/or used by RingCentral.


RE: W60B base firmware downgrade RingCentral - brewginger - 01-18-2022 12:58 AM

(01-15-2022 04:21 AM)complex1 Wrote:  
(01-13-2022 10:10 AM)brewginger Wrote:  I had a working W60B base with a W56H handset on RingCentral. I upgraded the firmware on the base to 77.83.0.85. After doing so, i realized that the the latest supported firmware is 77.83.25.2. I cannot find this firmware listed anywhere on Yealink's website, or anywhere for that matter. How can i get a copy of this firmware so that i can re-flash? TIA

Hi,

I think you have to contact RingCentral, because this is a customized firmware which is only distributed and/or used by RingCentral.

Thank you! I will give that a shot.