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T42G - Stuck at Welcome screen - Printable Version

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T42G - Stuck at Welcome screen - clevoip - 10-14-2021 10:36 PM

Can't get one of our handsets to start up. it appeared to be running but wasn't registering with the PBX, so I power-cycled the phone and now it's stuck at Welcome screen during initialization. Only other screen I can get to appear is the TFTP recovery screen, but I believe I need the recovery firmware to do anything with that.

Could I get the recovery firmware and guide for this phone ?

thank you.


RE: T42G - Stuck at Welcome screen - complex1 - 10-15-2021 01:28 AM

(10-14-2021 10:36 PM)clevoip Wrote:  Can't get one of our handsets to start up. it appeared to be running but wasn't registering with the PBX, so I power-cycled the phone and now it's stuck at Welcome screen during initialization. Only other screen I can get to appear is the TFTP recovery screen, but I believe I need the recovery firmware to do anything with that.

Could I get the recovery firmware and guide for this phone ?

thank you.

Hi,

I cannot guarantee anything and use is at your own risk, but try the files from this link to fix the phone.
https://www.go-ccs.nl/downloads/Recovery_T42G.zip