T32/T38 template issues with 3CX

T32/T38 template issues with 3CX - Printable Version

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+--- Thread: T32/T38 template issues with 3CX (/showthread.php?tid=454)

T32/T38 template issues with 3CX - sunstatetech - 05-15-2013 06:33 AM

I am having an issue getting a T32/T38 config file to generate properly with 3CX v11 SP4. Here's what I've done.

I have taken the stock T32/T38 template and copied it to a new template called "T32/T38 - Custom". The only settings I have changed in this template are the wallpaper settings. I have left the stock locations and simply changed the name of the .png from yealinkt32.png to yealinkt32custom.png. When I generate a new config with the custom template it does not populate any of the three wallpaper settings.

Here are the three settings in the template that were modified:

Code:

################################################################################​#######

##            Configure the access URL of the  Wallpaper and Screensaver             ##                                            

################################################################################​####### 

{IF model=Yealink T32}

wallpaper_upload.url = http://%%pbx_ip%%:%%pbx_http_port%%/provisioning/logo/yealinkt32custom.png

screen_saver.pic.url = http://%%pbx_ip%%:%%pbx_http_port%%/provisioning/logo/yealinkt32custom.png

{ENDIF}

################################################################################​#######

##            Configure the access URL of the  Wallpaper and Screensaver             ##                                            

################################################################################​####### 

{IF model=Yealink T38}

wallpaper_upload.url = http://%%pbx_ip%%:%%pbx_http_port%%/provisioning/logo/yealinkt38custom.png

screen_saver.pic.url = http://%%pbx_ip%%:%%pbx_http_port%%/provisioning/logo/yealinkt38custom.png

{ENDIF}

#Configure the phone background.

#If you set the custom image (new.png) as phone backgroup, the value is: phone_setting.backgrounds = Config:new.png

#If you set the system image (pictures(01).png) as phone backgroup, the value is: phone_setting.backgrounds = Resource:pictures(01).png

{IF model=Yealink T32}

phone_setting.backgrounds = Config:yealinkt32custom.png

{ENDIF}

{IF model=Yealink T38}

phone_setting.backgrounds = Config:yealinkt38custom.png

{ENDIF}

And here is the settings in the generated config file. As you can see they are blank.

Code:

################################################################################​#######

##            Configure the access URL of the  Wallpaper and Screensaver             ##                                            

################################################################################​####### 

################################################################################​#######

##            Configure the access URL of the  Wallpaper and Screensaver             ##                                            

################################################################################​####### 

#Configure the phone background.

#If you set the custom image (new.png) as phone backgroup, the value is: phone_setting.backgrounds = Config:new.png

#If you set the system image (pictures(01).png) as phone backgroup, the value is: phone_setting.backgrounds = Resource:pictures(01).png

Any ideas?

RE: T32/T38 template issues with 3CX - CWR - 05-16-2013 06:16 AM

Hey Seth
I just replaced the png file with a new one... with the same name.
You didn't mention what firmware... I have 1 phone right now running 38.70.0.143 and this is what I find in the cfg file for that device:

Code:

################################################################################​#######

##            Configure the access URL of the  Wallpaper and Screensaver             ##                                            

################################################################################​####### 

################################################################################​#######

##            Configure the access URL of the  Wallpaper and Screensaver             ##                                            

################################################################################​####### 

wallpaper_upload.url = http://10.0.0.12:5000/provisioning/logo/yealinkt38.png

screen_saver.pic.url = http://10.0.0.12:5000/provisioning/logo/yealinkt38.png

#Configure the phone background.

#If you set the custom image (new.png) as phone backgroup, the value is: phone_setting.backgrounds = Config:new.png

#If you set the system image (pictures(01).png) as phone backgroup, the value is: phone_setting.backgrounds = Resource:pictures(01).png

phone_setting.backgrounds = Config:yealinkt38.png

and this is what I have in 3cx:

Code:

################################################################################​#######

##            Configure the access URL of the  Wallpaper and Screensaver             ##                                            

################################################################################​####### 

{IF model=Yealink T32}

wallpaper_upload.url = http://%%pbx_ip%%:%%pbx_http_port%%/provisioning/logo/yealinkt32.png

screen_saver.pic.url = http://%%pbx_ip%%:%%pbx_http_port%%/provisioning/logo/yealinkt32.png

{ENDIF}

################################################################################​#######

##            Configure the access URL of the  Wallpaper and Screensaver             ##                                            

################################################################################​####### 

{IF model=Yealink T38 v70}

wallpaper_upload.url = http://%%pbx_ip%%:%%pbx_http_port%%/provisioning/logo/yealinkt38.png

screen_saver.pic.url = http://%%pbx_ip%%:%%pbx_http_port%%/provisioning/logo/yealinkt38.png

{ENDIF}

#Configure the phone background.

#If you set the custom image (new.png) as phone backgroup, the value is: phone_setting.backgrounds = Config:new.png

#If you set the system image (pictures(01).png) as phone backgroup, the value is: phone_setting.backgrounds = Resource:pictures(01).png

{IF model=Yealink T32}

phone_setting.backgrounds = Config:yealinkt32.png

{ENDIF}

{IF model=Yealink T38 v70}

phone_setting.backgrounds = Config:yealinkt38.png

{ENDIF}

Seems to be working ok. just fior the heck of it - maybe try a shorter file name? send me your file if you want, and I will try creating a new template and see what happens...

Oh - and I just caught this - be sure to change the model of the phone within the template (like 6 or 8 places) to match the name and model at the top:

Code:

<type>phone-template</type>

    <version>29739</version>

    <time>2011-12-12 09:00:00</time>

    <name>Yealink T38 v70</name>

    <url>http://www.yealink.com</url>

    <models>

      <model>Yealink T32</model>

      <model>Yealink T38 v70</model>

RE: T32/T38 template issues with 3CX - sunstatetech - 05-16-2013 06:31 AM

Hey, what's up man, long time no talk? Smile

The problem with just replacing the stock image is that opens the doors for 3CX overwriting it down the road, same reason why you modify a copied template and not the original, it will eventually get overwritten by a service pack.

It may be a length issue now that you mention it, because originally I had yealinkt32-custom.png as the name and I couldn't even upload that to the phone manually until I removed the hyphen, so it's obviously picky. What's weird about that though is if you look at the stock wallpapers they have special characters in them "pictures (01)".png.

(05-16-2013 06:16 AM)craigreilly Wrote: Hey Seth
I just replaced the png file with a new one... with the same name.
You didn't mention what firmware... I have 1 phone right now running 38.70.0.143 and this is what I find in the cfg file for that device:

Code:

####################################################################################### ## Configure the access URL of the Wallpaper and Screensaver ## ####################################################################################### ####################################################################################### ## Configure the access URL of the Wallpaper and Screensaver ## ####################################################################################### wallpaper_upload.url = http://10.0.0.12:5000/provisioning/logo/yealinkt38.png screen_saver.pic.url = http://10.0.0.12:5000/provisioning/logo/yealinkt38.png #Configure the phone background. #If you set the custom image (new.png) as phone backgroup, the value is: phone_setting.backgrounds = Config:new.png #If you set the system image (pictures(01).png) as phone backgroup, the value is: phone_setting.backgrounds = Resource:pictures(01).png phone_setting.backgrounds = Config:yealinkt38.png

and this is what I have in 3cx:

Code:

####################################################################################### ## Configure the access URL of the Wallpaper and Screensaver ## ####################################################################################### {IF model=Yealink T32} wallpaper_upload.url = http://%%pbx_ip%%:%%pbx_http_port%%/provisioning/logo/yealinkt32.png screen_saver.pic.url = http://%%pbx_ip%%:%%pbx_http_port%%/provisioning/logo/yealinkt32.png {ENDIF} ####################################################################################### ## Configure the access URL of the Wallpaper and Screensaver ## ####################################################################################### {IF model=Yealink T38 v70} wallpaper_upload.url = http://%%pbx_ip%%:%%pbx_http_port%%/provisioning/logo/yealinkt38.png screen_saver.pic.url = http://%%pbx_ip%%:%%pbx_http_port%%/provisioning/logo/yealinkt38.png {ENDIF} #Configure the phone background. #If you set the custom image (new.png) as phone backgroup, the value is: phone_setting.backgrounds = Config:new.png #If you set the system image (pictures(01).png) as phone backgroup, the value is: phone_setting.backgrounds = Resource:pictures(01).png {IF model=Yealink T32} phone_setting.backgrounds = Config:yealinkt32.png {ENDIF} {IF model=Yealink T38 v70} phone_setting.backgrounds = Config:yealinkt38.png {ENDIF}

Seems to be working ok. just fior the heck of it - maybe try a shorter file name? send me your file if you want, and I will try creating a new template and see what happens...

RE: T32/T38 template issues with 3CX - CWR - 05-16-2013 06:42 AM

Oh - and I just caught this - be sure to change the model of the phone within the template (like 6 or 8 places) to match the name and model at the top:

Code:

<type>phone-template</type>

     <version>29739</version>

     <time>2011-12-12 09:00:00</time>

     <name>Yealink T38 v70</name>

     <url>http://www.yealink.com</url>

     <models>

       <model>Yealink T32</model>

       <model>Yealink T38 v70</model>

I also uploaded my working template... filename is not custom... but check to ensure "model" is replaced everywhere. I found strange issues here.

RE: T32/T38 template issues with 3CX - sunstatetech - 05-18-2013 06:06 AM

(05-16-2013 06:42 AM)craigreilly Wrote: I also uploaded my working template... filename is not custom... but check to ensure "model" is replaced everywhere. I found strange issues here.

This was exactly it. Every field that referenced the old model name (the default Yealink T32) was not getting populated because it didn't match. Thanks.