+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: Dect Phone Series (/forumdisplay.php?fid=6)
+--- Forum: W52P (Wireless) (/forumdisplay.php?fid=23)
+--- Thread: Handset registration failure "Synchronizing. Please try later." (/showthread.php?tid=45368)
Handset registration failure "Synchronizing. Please try later." - Smoochies Boss - 09-09-2021 11:47 PM
I am trying to register a new handset on my W52P. I have no handsets registered.
I press the "Start Registration" button in the GUI which begins the process.
On the handset I begin registration.
I get a message "Easy Pairing" then "Synchronizing. Please try later."
I have never had this issue in the past.
I tried a factory reset from the GUI with no luck, and it didn't seem to actually reset anything.
W52P 25.81.0.60 (no handsets registered right now)
W53H 88.85.0.20 (replacing a W52H which was having the same issue; I have other W53H's on W52P's, so that isn't the issue)
Also, I can't log into Yealink support anymore for some reason. Clicking login after entering my credentials doesn't do anything at all.
RE: Handset registration failure "Synchronizing. Please try later." - Smoochies Boss - 09-10-2021 12:56 AM
I think I have figured out the issue. When you click Reg on the main screen of the handset, it tries the easy pairing feature which fails. Once I went into Registration via the menus and registered on Base 1, the handset registered without a problem. I hope this help anyone else with this bug/issue.