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Failed Firmware Update - Printable Version

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Failed Firmware Update - MhojoNZ - 08-20-2021 11:01 AM

Somehow updating the phone to 91.85.0.5 has failed. It now just books to a Yealink logo and will not progress further

How do I recover the phone?


RE: Failed Firmware Update - complex1 - 08-21-2021 12:39 AM

(08-20-2021 11:01 AM)MhojoNZ Wrote:  Somehow updating the phone to 91.85.0.5 has failed. It now just books to a Yealink logo and will not progress further

How do I recover the phone?

Hi,

Please reset the phone to factory default to see if it reboot correctly, and try again.

Hope this will help.


RE: Failed Firmware Update - MhojoNZ - 08-21-2021 07:59 AM

(08-21-2021 12:39 AM)complex1 Wrote:  
(08-20-2021 11:01 AM)MhojoNZ Wrote:  Somehow updating the phone to 91.85.0.5 has failed. It now just books to a Yealink logo and will not progress further

How do I recover the phone?

Hi,

Please reset the phone to factory default to see if it reboot correctly, and try again.

Hope this will help.

Thanks - but managed to find the .rom .bin and .rfs files from the last time this happened


RE: Failed Firmware Update - MhojoNZ - 08-21-2021 11:23 AM

(08-21-2021 12:39 AM)complex1 Wrote:  
(08-20-2021 11:01 AM)MhojoNZ Wrote:  Somehow updating the phone to 91.85.0.5 has failed. It now just books to a Yealink logo and will not progress further

How do I recover the phone?

Hi,

Please reset the phone to factory default to see if it reboot correctly, and try again.

Hope this will help.

Another question - can I use the .bin and .rfs files from 91.85.0.5, to upgrade the phone to 91.85.0.50 or would they be different for that version?


RE: Failed Firmware Update - complex1 - 08-21-2021 05:57 PM

(08-21-2021 11:23 AM)MhojoNZ Wrote:  
(08-21-2021 12:39 AM)complex1 Wrote:  
(08-20-2021 11:01 AM)MhojoNZ Wrote:  Somehow updating the phone to 91.85.0.5 has failed. It now just books to a Yealink logo and will not progress further

How do I recover the phone?

Hi,

Please reset the phone to factory default to see if it reboot correctly, and try again.

Hope this will help.

Another question - can I use the .bin and .rfs files from 91.85.0.5, to upgrade the phone to 91.85.0.50 or would they be different for that version?

Hi,

I've never been in a position to do a restore on one of my phones, but if you have the correct .bin and .rfs files you can try it... at your own risk.