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CP960(CP960)-73.15.0.126 - TEAMS - Very Slow - Printable Version

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CP960(CP960)-73.15.0.126 - TEAMS - Very Slow - guillaume.roux@sf-group.com - 06-17-2021 11:41 PM

Dear all,

We are experiencing some issue with CP960 Team Phone.

Browsing is very slow, it takes more than 5 seconds reaction to open contact, calendar and phone.

Does someone have/had the same issue ?

Thanks,

Guillaume


RE: CP960(CP960)-73.15.0.126 - TEAMS - Very Slow - Jeff.Petit - 11-05-2021 02:19 AM

(06-17-2021 11:41 PM)guillaume.roux@sf-group.com Wrote:  Dear all,

We are experiencing some issue with CP960 Team Phone.

Browsing is very slow, it takes more than 5 seconds reaction to open contact, calendar and phone.

Does someone have/had the same issue ?

Thanks,

Guillaume

We implemented 4 CP960 phones in late September and noticed right away with their first firmware update they got very slow. The Teams Admin portal has a new firmware available yesterday. I just installed in on 1 of them and it made no difference. Still very slow.


RE: CP960(CP960)-73.15.0.126 - TEAMS - Very Slow - guillaume.roux@sf-group.com - 11-08-2021 04:47 PM

Thanks Jeff for your feedback.
I guess the situation will not be improve Confused

Guillaume


RE: CP960(CP960)-73.15.0.126 - TEAMS - Very Slow - Jeff.Petit - 11-23-2021 01:47 AM

(11-08-2021 04:47 PM)guillaume.roux@sf-group.com Wrote:  Thanks Jeff for your feedback.
I guess the situation will not be improve Confused

Guillaume

There is a Teams App update today in the Teams Admin Center (1449/1.0.94.2021110101). I applied it to one of my CP960 conference phones and it is more responsive now. No release notes on the update yet though.