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+--- Forum: T5X Series (/forumdisplay.php?fid=58)
+--- Thread: T55A Won't Provision (/showthread.php?tid=45055)
T55A Won't Provision - jacobbehrnes - 04-16-2021 02:04 AM
Upgraded to the latest version from Yealink's support site (https://support.yealink.com/documentFront/forwardToDocumentDetailPage?documentId=281) and since then cannot provision the phone. The device will not receive a code to provision it, and signing in with the user's info send it back to the login screen after showing 'connecting' for a minute or so. I ran into other users that were having similiar issues on the Microsoft Teams support forum. Has anyone else experienced this?
RE: T55A Won't Provision - joerg.bruse@jbconcept.de - 05-11-2021 09:36 PM
(04-16-2021 02:04 AM)jacobbehrnes Wrote: Upgraded to the latest version from Yealink's support site (https://support.yealink.com/documentFront/forwardToDocumentDetailPage?documentId=281) and since then cannot provision the phone. The device will not receive a code to provision it, and signing in with the user's info send it back to the login screen after showing 'connecting' for a minute or so. I ran into other users that were having similiar issues on the Microsoft Teams support forum. Has anyone else experienced this?
same problem here, endless loop
RE: T55A Won't Provision - jacobbehrnes - 05-11-2021 09:44 PM
I found that the problem was with DNS being unreachable. Once it was set manually in the phone it worked. I didn't see any errors that stated this in the phone log.
RE: T55A Won't Provision - jeromedrees - 06-10-2021 08:55 PM
(04-16-2021 02:04 AM)jacobbehrnes Wrote: Upgraded to the latest version from Yealink's support site (https://support.yealink.com/documentFront/forwardToDocumentDetailPage?documentId=281) and since then cannot provision the phone. The device will not receive a code to provision it, and signing in with the user's info send it back to the login screen after showing 'connecting' for a minute or so. I ran into other users that were having similiar issues on the Microsoft Teams support forum. Has anyone else experienced this?
Yes, same problem here with the T58A.
Can anyone help?
RE: T55A Won't Provision - complex1 - 06-11-2021 01:20 AM
(06-10-2021 08:55 PM)jeromedrees Wrote:(04-16-2021 02:04 AM)jacobbehrnes Wrote: Upgraded to the latest version from Yealink's support site (https://support.yealink.com/documentFront/forwardToDocumentDetailPage?documentId=281) and since then cannot provision the phone. The device will not receive a code to provision it, and signing in with the user's info send it back to the login screen after showing 'connecting' for a minute or so. I ran into other users that were having similiar issues on the Microsoft Teams support forum. Has anyone else experienced this?
Yes, same problem here with the T58A.
Can anyone help?
Hi,
After executing a firmware update, reset the device to factory default and try to provisioning the phone again.