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T55A Teams very slow, unresponsive - Printable Version

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T55A Teams very slow, unresponsive - craig.itdd - 04-12-2021 09:39 PM

Hi, we have 55A Teams version phones, always kept up to date with firmware & Teams App.

We are finding the phones are very slow, eg from home screen:

Click 'calls' takes 5-6 seconds.

Then click 'recent' takes 10 seconds, to list recent calls!

Click home take 1-2 seconds.

Click People takes 2-3 seconds.

Is this typical for this model?

Are these phones not up to running the Teams software, ie are they too underpowered to run the current Teams software?


RE: T55A Teams very slow, unresponsive - Robert Nelissen - 04-23-2021 04:31 PM

(04-12-2021 09:39 PM)craig.itdd Wrote:  Hi, we have 55A Teams version phones, always kept up to date with firmware & Teams App.

We are finding the phones are very slow, eg from home screen:

Click 'calls' takes 5-6 seconds.

Then click 'recent' takes 10 seconds, to list recent calls!

Click home take 1-2 seconds.

Click People takes 2-3 seconds.

Is this typical for this model?

Are these phones not up to running the Teams software, ie are they too underpowered to run the current Teams software?

Hi ,
I have the same issue, only a few but everyone is complaining about that.


RE: T55A Teams very slow, unresponsive - guillaume.roux@sf-group.com - 06-21-2021 05:53 PM

Hi gents,

We are experiencing the same issue.
Is there any progress on your side?
Did you create a case at the support?

Thanks,

Guillaume


RE: T55A Teams very slow, unresponsive - SteHip - 07-09-2021 04:13 PM

What firmware are you guys on?

We have the same issue on 124 and was wondering if the firmware released last month (131) fixes it?

FYI, disabling the home screen helps somewhat.