+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: FAQs etc (/forumdisplay.php?fid=38)
+--- Forum: FAQs (/forumdisplay.php?fid=39)
+--- Thread: A20 bar with CTP18 for Teams not syncing (/showthread.php?tid=44978)
A20 bar with CTP18 for Teams not syncing - QAnders - 03-18-2021 09:48 PM
I have the A20 bar with a CTP18 and according to the instructions you should just connect them to the same LAN (wired) and then login to the same Microsoft account for Teams.
There should be a PIN prompt according to the guide but there is none.
The A20 bar shows a "blank" Teams meeting screen (No meeting today it says) and the CTP18 says that there are no devices.
I try to scan for devices but it doesn't find any.
What am I missing?
RE: A20 bar with CTP18 for Teams not syncing - QAnders - 03-23-2021 05:38 PM
I got an updated firmware from YEalink support. All works now!