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+--- Forum: CP920/CP960 (/forumdisplay.php?fid=60)
+--- Thread: CP960 USB disconnects (/showthread.php?tid=44882)
CP960 USB disconnects - pascal_ts - 02-10-2021 05:22 PM
Hello,
we are using multiple CP960 (non-Teams version) on Firmware 73.85.0.5.
They generally work fine but USB often disconnects after 20 - 30 minutes and the mic's go shut.
Only re-plugging helps to get it back.
We are using Lenovo Notebooks (T460, T490, T14), and 3CX as PBX.
Changing power settings and USB saving settings within Windows doesn't help. I reset the devices multiple times, checked their settings... but no luck either.
Same issue is happening on 2020 Intel MacBooks (MacOS 10.15 and 11.1) aswell.
Any ideas what I could look out for?
Regards,
Pascal
RE: CP960 USB disconnects - evk.y - 06-29-2021 02:37 PM
The situation is similar. It is simply impossible to use the device like this. The USB falls off after 30-40 minutes, and there are artifacts in the voice through Bluetooth.
RE: CP960 USB disconnects - evk.yy - 08-31-2021 02:52 PM
The problem is not fixed in the new CP960-73.86.0.20.rom firmware