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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: Phone specific topic (/forumdisplay.php?fid=12)
+--- Thread: Permit Silent Mode (/showthread.php?tid=44695)
Permit Silent Mode - marcelm - 11-21-2020 12:21 AM
I’ve noticed that the video series phones have an provisioning option called "permit_silent_mode", is this setting available on the T27G and T21PE2?
We have a client who has staff that's turning off the ringer on their phones and we'd like to keep them from doing this without hard coding a ringer volume.
RE: Permit Silent Mode - complex1 - 11-21-2020 01:56 AM
(11-21-2020 12:21 AM)marcelm Wrote: I’ve noticed that the video series phones have an provisioning option called "permit_silent_mode", is this setting available on the T27G and T21PE2?
We have a client who has staff that's turning off the ringer on their phones and we'd like to keep them from doing this without hard coding a ringer volume.
Hi,
Please try next parameter:
force.voice.ring_vol = X
Note: X = 0 to 15 - the user cannot adjust the ringer volume on the phone, the ringtone is the configured volume.
Hope this will help.
RE: Permit Silent Mode - marcelm - 11-21-2020 02:39 AM
Hello,
Yes I've tried that setting and it works but it locks the user from adjusting the volume, I just want to stop them from turning off the ringer completely. Is that possible?
RE: Permit Silent Mode - complex1 - 11-21-2020 06:14 PM
(11-21-2020 02:39 AM)marcelm Wrote: Hello,
Yes I've tried that setting and it works but it locks the user from adjusting the volume, I just want to stop them from turning off the ringer completely. Is that possible?
Hi,
I don't know if this will fulfill your need, but try this parameter to adjust the minimum ringer volume on the phone.
phone_setting.voice.ring_vol_min = X
Note: X = 0 to 15 and is only supported by T27G phone.
Hope this will help.
RE: Permit Silent Mode - marcelm - 11-23-2020 11:37 PM
(11-21-2020 06:14 PM)complex1 Wrote: Hi,
I don't know if this will fulfill your need, but try this parameter to adjust the minimum ringer volume on the phone.
phone_setting.voice.ring_vol_min = X
Note: X = 0 to 15 and is only supported by T27G phone.
Hope this will help.
This is exactly what I'm looking for, thanks so much!