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+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: Conference Bridge Issue with # (/showthread.php?tid=44440)
Conference Bridge Issue with # - TampaVoip - 09-14-2020 11:49 PM
When trying to connect to a Conference Bridge via a T57W, after initially dialing the conference bridge number, you are asked to enter the Conference Bridge Number followed by # (pound). When you press #, it says, "Transferring".
I have gone to Features - General Information - "Key As Send" and Disabled it.
It still wants to transfer the call. How can I just sed the DTMF for "#"?
RE: Conference Bridge Issue with # - complex1 - 09-15-2020 02:28 PM
(09-14-2020 11:49 PM)TampaVoip Wrote: When trying to connect to a Conference Bridge via a T57W, after initially dialing the conference bridge number, you are asked to enter the Conference Bridge Number followed by # (pound). When you press #, it says, "Transferring".
I have gone to Features - General Information - "Key As Send" and Disabled it.
It still wants to transfer the call. How can I just sed the DTMF for "#"?
Hi,
I have just checked your settings in my T57W and when I press the number 1234#, the PBX or provider receives the number 1234#, so with "#" in the number.
I think the problem should be checked with your provider or in the PBX.
Possible solution:
Reset the phone to factory default and try again.
Hope this will help.
RE: Conference Bridge Issue with # - TampaVoip - 09-15-2020 02:46 PM
Thanks for the reply. I figured out it was not the phone but the Bicom PBX. By default the PBX does not allow outgoing call transfers. When you place a "T" in the outgoing call transfer box it will think it is a transfer when you press "#". I am unable to figure out how to allow both as "#" is a generic code for transfer on Asterisk TBOMK.
RE: Conference Bridge Issue with # - complex1 - 09-15-2020 05:20 PM
(09-15-2020 02:46 PM)TampaVoip Wrote: Thanks for the reply. I figured out it was not the phone but the Bicom PBX. By default the PBX does not allow outgoing call transfers. When you place a "T" in the outgoing call transfer box it will think it is a transfer when you press "#". I am unable to figure out how to allow both as "#" is a generic code for transfer on Asterisk TBOMK.
Hi,
Sorry, I am not familiar with the PBX's you use. Unfortunately I can't help you.