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incorrect pin during registration of a second handset - Printable Version

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RE: incorrect pin during registration of a second handset - barny - 07-28-2020 03:12 PM

Hi complex1,

after my absence of two weeks, i made a factory reset, with the same problem after that. I tried to change the PIN, at that I saw that the PIN and the GUI PW must be the same, after factory default. I could change the GUI PW to another one, but then I tried to change the PIN. With the default PIN 0000, I get also the answer wrong PIN. So I think the default PIN after factory default is wrong. What do you think?

Best Regards Bernd


RE: incorrect pin during registration of a second handset - complex1 - 07-28-2020 03:38 PM

(07-28-2020 03:12 PM)barny Wrote:  Hi complex1,

after my absence of two weeks, i made a factory reset, with the same problem after that. I tried to change the PIN, at that I saw that the PIN and the GUI PW must be the same, after factory default. I could change the GUI PW to another one, but then I tried to change the PIN. With the default PIN 0000, I get also the answer wrong PIN. So I think the default PIN after factory default is wrong. What do you think?

Best Regards Bernd

Hi Bernd,

I think the best option for now is to summit a support ticket, because I'm afraid we going into circles now. Everything we did results in a PIN error.
e.g. change PIN -> PIN error... Reset base -> PIN error.
https://ticket.yealink.com/

Please let me know the results.


RE: incorrect pin during registration of a second handset - kientrucduytan - 09-04-2020 06:26 AM

Are the two handset you bought new out of the box of used ones?