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Wifi Password Tip/Bug - Zero (0) Does Not Work - Printable Version

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Wifi Password Tip/Bug - Zero (0) Does Not Work - joe1st - 05-07-2020 08:29 PM

This is a tip (and possibly a bug report for Yealink) for anyone using wifi to connect their phone. We've seen this affect all series of phones whether using a phone with a usb wifi dongle or with built-in wifi:

When entering the wifi password from the phone's keypad, if your password has a zero (0) in it, if you are not specifically in number entry mode, then pressing 0 will enter some other unknown character. This is unbeknownst to the user because the password field only shows asterisks. The user will get an error when they try to connect the wifi. Switching to number mode for entering the zero(s) portion of the password fixes the issue.

I've been meaning to post this for some time and was reminded recently when we saw this happen on a T54W with the latest (96.85.0.5) firmware.


RE: Wifi Password Tip/Bug - Zero (0) Does Not Work - complex1 - 05-08-2020 09:54 AM

(05-07-2020 08:29 PM)joe1st Wrote:  This is a tip (and possibly a bug report for Yealink) for anyone using wifi to connect their phone. We've seen this affect all series of phones whether using a phone with a usb wifi dongle or with built-in wifi:

When entering the wifi password from the phone's keypad, if your password has a zero (0) in it, if you are not specifically in number entry mode, then pressing 0 will enter some other unknown character. This is unbeknownst to the user because the password field only shows asterisks. The user will get an error when they try to connect the wifi. Switching to number mode for entering the zero(s) portion of the password fixes the issue.

I've been meaning to post this for some time and was reminded recently when we saw this happen on a T54W with the latest (96.85.0.5) firmware.

Hi,

Thank you very much for this tip/bug report.
Please submit a support ticket to Yealink and share your findings.
https://ticket.yealink.com/