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+--- Forum: Yealink Device Management Platform (/forumdisplay.php?fid=61)
+--- Thread: Error when pulling config from MAC Configuration (/showthread.php?tid=43884)
Error when pulling config from MAC Configuration - matthewearl - 03-20-2020 09:54 PM
I try to pull a config using MAC configuration so I can edit a phone's DSS keys and when I do I get an error "Generate Timeout" or it gives me a small file .21kb that has
{"sessionId":"Nr9sRv695zLngtPDEWs4vqAOiaM4TbPTRyYo1kuy6Z5VuyIzgx/ClWVWibf7uyCbngoA7qYxQv/Hkoc3MUgAJlvoSmEzzpYNPtOHYJInKAU=","ret":-1,"error":{"errorCode":20302,"msg":"Generate config file failed.","fieldErrors":""}}
How come I can no longer pull MAC config?
RE: Error when pulling config from MAC Configuration - inte1702 - 03-21-2021 11:48 PM
(03-20-2020 09:54 PM)matthewearl Wrote: I try to pull a config using MAC configuration so I can edit a phone's DSS keys and when I do I get an error "Generate Timeout" or it gives me a small file .21kb that has
{"sessionId":"Nr9sRv695zLngtPDEWs4vqAOiaM4TbPTRyYo1kuy6Z5VuyIzgx/ClWVWibf7uyCbngoA7qYxQv/Hkoc3MUgAJlvoSmEzzpYNPtOHYJInKAU=","ret":-1,"error":{"errorCode":20302,"msg":"Generate config file failed.","fieldErrors":""}}
How come I can no longer pull MAC config?
Same for me.
{"sessionId":"QPwsX7hQUhwVXDFejDAXV18jlWMRwdBGSiEqnBdrQubasEdGlYIMuWkWcCit2CiT7dXE6t+6ctLtCmooHbTbsOzOSXmqtAER0CsQbZeEepk=","ret":-1,"error":{"errorCode":20302,"msg":"Generate config file failed.","fieldErrors":""}}
Usually, when we retry this later, it works but not for this phone.
Someone can help ?
RE: Error when pulling config from MAC Configuration - Opportunity - 05-21-2021 02:10 AM
Same for me. Similar error whether through YMCS or through phone webpage.
I tried turning off certificate security but it didn't help.
Any ideas?