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SCA showing call held but no soft key to retrieve on other handsets - Printable Version

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SCA showing call held but no soft key to retrieve on other handsets - tima - 03-08-2020 06:14 AM

Using latest w60b/56h firmware and using sla. All handsets enabled for all lines. Placing a call on hold shows sca flashing and the line showing held but on other handsets there is no retrieve call option in sca.

Verified not using private hold. Any ideas?

Tim


RE: SCA showing call held but no soft key to retrieve on other handsets - bdm - 03-04-2021 01:47 PM

Did you ever figure out the solution to this? I am experiencing the same behavior. I have my W60B registered to a FusionPBX.

- Brad

(03-08-2020 06:14 AM)tima Wrote:  Using latest w60b/56h firmware and using sla. All handsets enabled for all lines. Placing a call on hold shows sca flashing and the line showing held but on other handsets there is no retrieve call option in sca.

Verified not using private hold. Any ideas?

Tim