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Jabra microphone not working with EHS40 Adapter - Printable Version

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Jabra microphone not working with EHS40 Adapter - chair - 03-05-2020 10:30 PM

Having an issue with both T53W and T54W phones where the microphone on a Jabra 920 Pro will not work when used with an EHS40 adapter. All other functions of the headset work other than the microphone. I have tested the Headset with other non-Yealink and headset microphone works as expected. Is this a known issue or maybe something with my set up? or maybe just a bad the esh40 adapter?

Chris


RE: Jabra microphone not working with EHS40 Adapter - Yisroel_MongoTEL - 03-09-2020 08:01 PM

First confirm that this is indeed s supported headset/adapter for your phone.

Here is the Tested headset list compatible with Yealink IP Phone V84 V7.0: http://support.yealink.com/forward2download?path=ZIjHOJbWuW/DFrGTLnGyprCOI72jWdmV93xtrIY8K20tSwp1AoRI3YHI7Lu1hvf6tRgplusSymboljVDHeJDtDHpOYP​ykld//Lhlw6H5E6QOwdhAF/BSnEDa4EMplusSymbolG9B5QqUU3paRmXrQjC2gUpE94qcDO61nLK/A05nXUtRSnZrbgtzuz5bf2WqRZiGIpdw==


RE: Jabra microphone not working with EHS40 Adapter - Alex001 - 12-16-2020 05:11 AM

Hello Chris,

Be carefull which usb port you are using.
I had the same problem. The normal port was already take by the EXP50. So I tried to plug it into the top port which is officially for a Video camera.
The original cable is too short to fit into the top port. So that is why I had choosen this method.
when use the bottom USB port the EHS40 was working properly. The EXP50 has gotten a longer cable and is now occupying the top USB port.

Too bad Yealink is not indicating which port to use for the EHS40. Or notifing this can be a problem.

Cheers,
Alex