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Transfer calls from Yealink phones - Printable Version

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Transfer calls from Yealink phones - chrismoo - 02-24-2020 02:47 PM

It seems that the Teams client on the Yealink phones is missing one important feature that we use all the time on the desktop client.

You cannot use the dropdown on the Transfer option to route calls to alternate sources. For example we have a lot of calls that we transfer to people's voicemail vs extension to filter calls for sales people. The transfer option on the phone does not allow you to Transfer to a contact's voicemail like the Desktop client does in Teams.

Are there any plans to add what is probably quite an important omission or is this Teams dependent to the Android Teams Client?

Thanks!