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ehs36 and planetronic - Printable Version

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+--- Thread: ehs36 and planetronic (/showthread.php?tid=43791)



ehs36 and planetronic - mbroome - 02-21-2020 05:18 PM

i we have a T46G and a Planetronic voyager-legend-cs and followed the direction.
but we are having on way audio.

We thought it could be the firmware so we following to update both the phone and the device but still the same i can hear but cant hear the person from the headeset, i have tested on a mobile and it worked any ideas?


RE: ehs36 and planetronic - complex1 - 02-21-2020 06:48 PM

(02-21-2020 05:18 PM)mbroome Wrote:  i we have a T46G and a Planetronic voyager-legend-cs and followed the direction.
but we are having on way audio.

We thought it could be the firmware so we following to update both the phone and the device but still the same i can hear but cant hear the person from the headeset, i have tested on a mobile and it worked any ideas?

Hi,

Please consult the "Tested headset list" to see if your set is compatible with the T46G.
Also make sure the T46G is running the latest available firmware.
The .pdf file can be found here:
http://support.yealink.com/documentFront/forwardToDocumentDetailPage?documentId=10#othordocument

Hope this will help.