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Attended transfer not working T29G - Printable Version

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Attended transfer not working T29G - chysky@slany.cz - 02-09-2020 10:33 AM

Hi,

When an external call comes in its picked up by user A. User A do a attended transfer to user B when the user A consult with User B and press the transfer button to transsfer the call to user B the call is bouncing back to user A not getting transfer to User B.

User A has T29G, user B has T46S.

Conversely (B -> A), it's ok and then A -> B works for hours. After a few hours the problem is again.

Some idea?

Jan


RE: Attended transfer not working T29G - chysky@slany.cz - 02-11-2020 02:48 PM

Hi, problem solved.
The problem was with the operator.

Thx for your help.

Jan