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+--- Forum: W56P(Wireless) (/forumdisplay.php?fid=57)
+--- Thread: Audio codecs (/showthread.php?tid=43685)
Audio codecs - RobertoDSM - 01-27-2020 07:19 PM
Hi,
I have a problem with 1 handset, it can't make or recieve calls.
When i enter web interface, i notice that there are no codecs for the account.
Does anyone know how to solve this?
Thank you.
RE: Audio codecs - complex1 - 02-03-2020 08:25 PM
(01-27-2020 07:19 PM)RobertoDSM Wrote: Hi,
I have a problem with 1 handset, it can't make or recieve calls.
When i enter web interface, i notice that there are no codecs for the account.
Does anyone know how to solve this?
Thank you.
Hi,
Please upgrade the base with the latest available firmware (25.81.0.60.rom), then reset the base to factory default and check if the codecs will appear again.
Hope this will help.
RE: Audio codecs - RobertoDSM - 02-04-2020 01:28 PM
(02-03-2020 08:25 PM)complex1 Wrote:(01-27-2020 07:19 PM)RobertoDSM Wrote: Hi,
I have a problem with 1 handset, it can't make or recieve calls.
When i enter web interface, i notice that there are no codecs for the account.
Does anyone know how to solve this?
Thank you.
Hi,
Please upgrade the base with the latest available firmware (25.81.0.60.rom), then reset the base to factory default and check if the codecs will appear again.
Hope this will help.
Hi,
I'll try that, and let you know the result.
Thank you.
RE: Audio codecs - RobertoDSM - 02-04-2020 11:36 PM
Hi,
It worked!!
I only upgraded the base and that's it, it wasn't necessary to reset it to factory default.
Thank you.
RE: Audio codecs - complex1 - 02-05-2020 10:08 AM
(02-04-2020 11:36 PM)RobertoDSM Wrote: Hi,
It worked!!
I only upgraded the base and that's it, it wasn't necessary to reset it to factory default.
Thank you.
Hi Roberto,
Glad to hear you’ve got it worked.
Please keep in mind that after a firmware upgrade settings could be randomly invalid, that’s why I recommend a factory default.
RE: Audio codecs - RobertoDSM - 02-07-2020 10:07 PM
(02-05-2020 10:08 AM)complex1 Wrote:(02-04-2020 11:36 PM)RobertoDSM Wrote: Hi,
It worked!!
I only upgraded the base and that's it, it wasn't necessary to reset it to factory default.
Thank you.
Hi Roberto,
Glad to hear you’ve got it worked.
Please keep in mind that after a firmware upgrade settings could be randomly invalid, that’s why I recommend a factory default.
Hi,
Thank you again, and i'll keep that in mind.