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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: Configuration (/forumdisplay.php?fid=24)
+--- Thread: Caller Name Lookup (/showthread.php?tid=43678)
Caller Name Lookup - ifm - 01-26-2020 07:13 PM
Hello,
i want to get the caller name from our crm system and show it in the phone display when a incomming call is established.
With Action URL i can send the caller id to my crm system that is working but how to send the caller name to the Phone?
I do not find any Action URI or Push XML parameter to set the caller name for an incomming call.
I also tried remote phone book but we have 10000 user in our database and it seems that the phone can not make a lookup at each incomming call.
For me that this is an essential feature. Is there any way to realize that?
BR
René
RE: Caller Name Lookup - Yisroel_MongoTEL - 01-28-2020 09:06 PM
I don't have an answer for you... but to be honest this should be something to setup/integrate with the PBX and not with the phone itself.