Yealink Forums
after migrating to YDMP version 3.4.0.10, taking screenshots not possible anymore - Printable Version

+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: Yealink Device Management Platform (/forumdisplay.php?fid=61)
+--- Thread: after migrating to YDMP version 3.4.0.10, taking screenshots not possible anymore (/showthread.php?tid=43659)



after migrating to YDMP version 3.4.0.10, taking screenshots not possible anymore - thomas.hauff - 01-23-2020 10:48 AM

Hi everybody,

has anyone upgraded to YDMP version 3.4.0.10 any recognized, that the Screencapture feature is not working anymore?
It takes ages when taking a screenshot and nothing happens. This has been working in version 3.3.0.0.

Your feedback is highly appreciated.

Thanks.
Thomas


RE: after migrating to YDMP version 3.4.0.10, taking screenshots not possible anymore - thomas.hauff - 04-09-2020 05:49 AM

(01-23-2020 10:48 AM)thomas.hauff Wrote:  Hi everybody,

has anyone upgraded to YDMP version 3.4.0.10 any recognized, that the Screencapture feature is not working anymore?
It takes ages when taking a screenshot and nothing happens. This has been working in version 3.3.0.0.

Your feedback is highly appreciated.

Thanks.
Thomas

solved by Support. If any other customer has the same problem, please contact me.
Regards
Thomas


RE: after migrating to YDMP version 3.4.0.10, taking screenshots not possible anymore - Connexium - 10-26-2020 07:57 PM

(04-09-2020 05:49 AM)thomas.hauff Wrote:  
(01-23-2020 10:48 AM)thomas.hauff Wrote:  Hi everybody,

has anyone upgraded to YDMP version 3.4.0.10 any recognized, that the Screencapture feature is not working anymore?
It takes ages when taking a screenshot and nothing happens. This has been working in version 3.3.0.0.

Your feedback is highly appreciated.

Thanks.
Thomas

solved by Support. If any other customer has the same problem, please contact me.
Regards
Thomas

Hello, seems I cannot take screenshots as well.


RE: after migrating to YDMP version 3.4.0.10, taking screenshots not possible anymore - thomas.hauff - 10-26-2020 08:10 PM

(10-26-2020 07:57 PM)Connexium Wrote:  
(04-09-2020 05:49 AM)thomas.hauff Wrote:  
(01-23-2020 10:48 AM)thomas.hauff Wrote:  Hi everybody,

has anyone upgraded to YDMP version 3.4.0.10 any recognized, that the Screencapture feature is not working anymore?
It takes ages when taking a screenshot and nothing happens. This has been working in version 3.3.0.0.

Your feedback is highly appreciated.

Thanks.
Thomas

solved by Support. If any other customer has the same problem, please contact me.
Regards
Thomas

Hello, seems I cannot take screenshots as well.

Please try this command on the CentOS CLI

"restart dmweb"