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T46S - Call Forward missing from Features Menu on Phone - Printable Version

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T46S - Call Forward missing from Features Menu on Phone - mmoore - 01-16-2020 06:12 PM

Good afternoon,

Recently I have a BIG problem. All of the phones that we are deploying come with no CALL FORWARD option available in the menu like it says in user manual. I have to elevate the user to var or admin level to have it show up..

Can someone explain why this happens, and how to fix it? Right now I have to tell users to select either the var or admin user to get the phone to show the call forwarding in the Features Menu.

Menu | Features | Call Forward

Please assist,

Thank you,

-Michael Moore (mdmoore@rdicorp.com)
Yealink Phone Support for CityVoIP


RE: T46S - Call Forward missing from Features Menu on Phone - complex1 - 01-16-2020 07:41 PM

Hi,

When the phones are reset to factory default, do the issue still occur?
Do the phones run on the latest firmware?